FAQs

How do I get a referral to the Inner City Youth Program?

You’ll be able to self-refer and get information about our services by coming by during our hours of operation. An Inner City Youth team member will be on site to answer your questions. Referrals are also accepted from family physicians, health care providers and other community services.

Can I just walk into the Granville Youth Health Centre without an appointment?

Yes! We are open Monday to Fridays between 1:00pm-6:00pm and Saturdays 12:00pm-4:00pm.

Do I need to have a doctor?

No. We have family doctors and nurse practitioners.

How much will it cost?

If you are a British Columbian there is no cost as our services are covered by your Care Card number (MSP). Out of province and uninsured youth are also welcome.

How do I get my son/daughter help?

Call the Granville Youth Health Centre at 604-806-9415

You can e-mail inquiries at icymhp@providencehealth.bc.ca

Do I need to bring my care card?

If you have one,please do!

I am suicidal, where can I go for help?

1) Call the SAFER (Suicide Attempt Follow-up, Education and Research) phone line at 604-675-3985.

2) Call 911.

3) Go to your nearest hospital emergency room.

What are the health centre hours?

Call and ask as our hours may change!

Monday to Friday 9:00pm-6:00pm; Saturdays 12:00pm-4:00pm.

Call for our extended weekday evenings.

How long will my first appointment be?

It depends on your visit reason

It will likely be 30-60 minutes.

On your first visit you will be asked to complete a brief health survey to help us learn a little bit about you.

Is it confidential? I don’t want my family to know.

Yes! If you are under 16 years of age, we will discuss with you whether we need to contact your family.

Confidentiality will only be broken if we are concerned about your safety.

I am over 24 can I still come?

No. Our services are for children and youth aged 12- 24

What specific services will the Granville Youth Health Centre provide?

  • Mental health and substance use assessments and follow up
  • Primary care services for all youth’s health care needs
  • Intensive case management provided by registered nurses, and social workers
  • Psychosocial rehabilitation programs such as group therapy activities, teaching/therapy kitchen, building nutrition knowledge and meal planning skills, promotion of food preparation, dishwashing/cleaning activities
  • Group and individual therapy led by qualified team members (mindfulness-based cognitive behavioural therapy, photography group, lesbian/gay/bisexual/queer group)